OCTUM Locations in the USA and Germany
Local Support Across the Americas – Global Engineering Expertise
OCTUM develops, integrates and supports industrial machine vision and AOI systems for automated quality inspection. Around 50 employees at three locations in Charlotte, North Carolina, Ilsfeld and Rodenbach near Kaiserslautern work on custom inspection solutions for industrial manufacturing processes.
The locations perform different functions in development, project implementation, application engineering and support. At the same time, they work closely together and draw on the shared technical experience of the entire company.
OCTUM systems are integrated into production equipment and manufacturing lines, installed worldwide and supported throughout their lifecycle.
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Charlotte, North Carolina
OCTUM USA and Support Across the Americas
With OCTUM USA in Charlotte, North Carolina, OCTUM is closer to its customers’ manufacturing sites across the Americas.
The location supports customers in the United States, Central America and South America. Shorter travel distances and improved coordination across American time zones facilitate the handling of technical inquiries, planned service assignments and necessary on-site support.
OCTUM USA works closely with the locations in Germany. Customers benefit from local accessibility combined with the technical expertise of the entire OCTUM team.
Ilsfeld, Germany
Headquarters, Development and System Integration
At the headquarters in Ilsfeld, custom machine vision and AOI systems are developed, engineered, assembled and prepared for use in industrial manufacturing environments.
Project engineering, software development, mechanical engineering, system assembly and central corporate functions are based here. Feasibility studies and test setups are also performed in Ilsfeld. Using real product samples, cameras, optics, lighting and evaluation methods can be assessed under application-relevant conditions.
OCTUM also coordinates international customer projects, installations and commissioning activities from Ilsfeld. Its central location in southern Germany facilitates collaboration with OEMs, equipment manufacturers and manufacturing companies from different industries.
Rodenbach near Kaiserslautern, Germany
Support and Application Center
The OCTUM location in Rodenbach near Kaiserslautern expands the company’s technical capabilities in application engineering and support.
Custom machine vision applications are developed, tested and further optimized here. The location also provides technical support for existing OCTUM inspection systems and works closely with the specialist departments at the Ilsfeld headquarters on customer projects.
This cross-location collaboration brings together experience from development, project implementation and ongoing system operation. Insights gained through support activities can therefore contribute directly to the continued development of applications and system concepts.
Cross-Location Collaboration
Shared Responsibility for Customer Projects and Existing Systems
The three OCTUM locations do not operate as separate units. Depending on the specific task, expertise from development, mechanical engineering, software, application engineering, project management and support is brought together.
Cross-location collaboration includes:
- technical assessments and feasibility studies
- development of custom inspection applications
- engineering and assembly of inspection systems
- software development and system configuration
- integration into production equipment and manufacturing lines
- international installation and commissioning
- remote support and on-site technical assignments
- adaptation and expansion of existing systems
- long-term support throughout the entire system lifecycle
This allows OCTUM to coordinate projects centrally while providing technical support closer to the respective manufacturing location.
The Right Contact for Your Request
New Machine Vision and AOI Projects
Are you planning a new inspection station, looking to integrate machine vision into production equipment or intending to retrofit an existing manufacturing line?
Customers and machine builders throughout the Americas can contact OCTUM USA in Charlotte directly or use our contact form.
Support for Existing OCTUM Systems
For technical questions, error messages, planned service assignments or adaptations to existing systems, please use our service request form. This enables us to assess your request directly and forward it to the appropriate specialists.
Engineering and Project Coordination in Germany
Projects requiring engineering, software development, application testing or system assembly are coordinated closely with the OCTUM teams in Ilsfeld and Rodenbach.
Customers benefit from a local point of contact in Charlotte while retaining access to the technical expertise of the entire OCTUM organization.
Frequently Asked Questions About OCTUM Locations
Where are OCTUM’s locations?
OCTUM operates at three locations: OCTUM USA in Charlotte, North Carolina, its headquarters in Ilsfeld and its support and application center in Rodenbach near Kaiserslautern.
What Functions Are Performed at the Ilsfeld Headquarters?
Project engineering, software development, mechanical engineering, system assembly and central corporate functions are based in Ilsfeld. Feasibility studies and test setups are also performed there, and international projects are coordinated from this location.
What Are the Responsibilities of the Rodenbach Location?
The location in Rodenbach near Kaiserslautern expands OCTUM’s capabilities in application engineering and support. Customer projects receive technical support, and existing OCTUM systems are serviced from this location.
Which Regions Does OCTUM USA Support?
OCTUM USA supports customers in the United States, Central America and South America. The Charlotte location improves accessibility across American time zones and reduces travel distances for technical assignments.
Does OCTUM Install and Support Systems Outside Its Local Regions?
Yes. OCTUM systems are installed and supported worldwide. Depending on the project, specialists from the different locations collaborate on project engineering, commissioning and support.
Get to Know OCTUM
Learn more about the company, its technical direction and the people behind our machine vision solutions.
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